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FAQ’S

Frequently Asked Questions:

What type of information is required to begin the process?

Answer: To begin creating your store or website, we only require basic information. Such as your logo, business name, and color choice.
The process is very easy to get started! As the process proceeds, you will be notified if any extra details are needed.

How does the process work for our services?

Websites: We will be creating a new Shopify store for the client, and then transferring store ownership to the customer.

If you have an existing Shopify store, you will be able to transfer the website domain that you own, and existing products to the new store with the import/export button.

However, if you would like to continue with your previous store - there will be an extra fee for us to work on any existing stores.

Downloads/Premades: All instant downloads and premade designs will be automatically delivered to the email address used at checkout.

Do we work on existing stores, or offer revamping services?

Answer: Yes, however there will be an extra fee for working on existing stores rather than allowing us to create a clean, new store for you.

You can also easily revamp your store with our premade banners, logos, and other DIY graphic designs.

Are there any other website fees, or monthly costs?

Answer: Our websites are typically created with the Shopify platform, which charges a base price of $29/month to keep your store active. However, we personally do not
charge any extra fees.

Do we provide stock photos or product images for client's stores?

Answer: The models shown in our website designs, and graphic designs come with the order as displayed. However, we do not
provide free product images to showcase in your store. The store owner is responsible for their own product images.

Can I replace your models with my own models for the website design?

Answer: Yes, you can provide your own models for the website design - however you will need our Premium Package or higher for this service.
Your model images should be high quality, and in .png format with a transparent background.